Effective Date: 4 April 2025
At Calder Tree Services, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any information you provide when using our website.
1. Who We Are
Calder Tree Services Limited
Registered Address: 6 Churchill Road, Shenstone, Lichfield, England, WS14 0LP
Phone: 01543 480494
Email: info@caldertreeservices.co.uk
Director: Stuart Calder
We are committed to protecting your privacy and handling your personal data responsibly and transparently.
2. What Data We Collect
Name and contact details (email, phone, address)
Enquiry details submitted via our website
IP address, browser type and usage data (via cookies)
3. How We Use Your Data
To respond to your enquiries and provide quotes
To fulfil our tree services and deliver customer support
To improve our website and user experience
To comply with legal obligations
We will never sell or share your data for marketing purposes without your consent.
4. Cookie Policy 🍪
Our website uses cookies to enhance functionality, analyse traffic, and help us understand how visitors use our site. These include:
Necessary cookies (for forms and navigation)
Analytics cookies (e.g. Google Analytics)
You can control or disable cookies through your browser settings.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes it was collected for, including legal and regulatory requirements.
6. Your Rights
Under UK GDPR, you have the right to:
Access your data
Request correction or deletion
Object to or restrict processing
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at info@caldertreeservices.co.uk
7. Third-Party Data Processors
We may share data with the following third-party services to help us operate our business effectively:
- Ninja Forms (via WordPress) – Used for handling contact form submissions
- Google (Google Analytics, Google Ads) – For tracking website usage and running search/display advertising
- Meta (Facebook & Instagram) – For running remarketing campaigns and paid ads via Facebook Business Manager
These services may process your data on our behalf under strict data protection agreements and only for the purposes outlined in this policy.
8. Updates to This Policy
We may revise this policy from time to time. Any updates will be posted on this page.
